Six Secrets to Successful SMB Services

Hint. Selling's The Easy Part

Sponsored by MetaSwitch

Date:  Thursday, June 05, 2008
Time: 1:00 PM 

Hosted business VoIP services are no longer just for the "early adopters". They are now entering the growth phase of the product lifecycle – providing service providers greater opportunity than ever before for high-margin revenues. These mainstream customers are more demanding of their service providers -- requiring a high quality of service, seamless provisioning, and a simple, repeatable end-to-end service delivery process.

This webinar will provide valuable guidance to service providers seeking to develop, market, deploy and manage a successful suite of SMB product solutions. Our expert speakers will draw on real-world experience of what works -- and what doesn't -- distilling those hard-won lessons into six core elements that carriers must get right in order to be successful. Attendees will come away with practical insights and actionable intelligence in areas such as building the right product portfolio, streamlining the customer's end-to-end experience, and managing the network for carrier-grade voice quality.

Speakers:

• Gary Kim, Editor-in-chief of IP Business and ChannelVisions magazines
• Becky Watson, Program Manager, Communications Infrastructure and Convergence (CIC), Stratecast (a division of Frost and Sullivan)
• Chris Carabello, Director of Marketing, MetaSwitch

NOW AVAILABLE ON DEMAND!

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