Wi-Fi access has become an absolute requirement in today’s homes and businesses. Today, homes average over 10 connected devices, which is expected to grow to 50 connected devices per home by 2020. At the same time, in-home Wi-Fi is the leading cause of tech support calls resulting in higher operational costs and poor customer satisfaction, potentially increasing churn. Service providers have realized that owning the last 10-50 feet of the network is critical to impacting the subscriber experience and reducing operational costs. As the broadband battleground shifts from marketing speeds to customer experience, service providers who deliver simple, intuitive experiences will win customer mindshare and monetize the growing smart home opportunity.
Join us for this insightful webinar with Ken Fernandes, ADTRAN Product Manager, Wi-Fi guru and avid blogger, who will outline the best practices to delivering an epic Wi-Fi experience.
Speaker: Ken Fernandes
Ken Fernandes has 18 years’ experience in networking and security. Since 2007, he has been focused totally on wireless networking and security. Ken currently serves as a Product Manager at ADTRAN where he oversees the wireless product lines such as the Bluesocket virtual Wireless LAN (vWLAN). Ken is considered an “engineer’s engineer” by his peers and an authority on Wi-Fi technology. Follow him on Twitter at @wifiblogdotcom and check out his blog at www.wifiblog.com.
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