You are here

Consumer Protection

Although broadband generates numerous benefits for consumers, it fosters inevitable challenges as well. Our industry is committed to protecting consumers.

Broadband technology has transformed many facets of our lives, inspiring new ways of performing routine daily tasks in an online ecosystem.

As more of these tasks are performed over the Internet, more of our personal information becomes available for public consumption. Unfortunately the public arena is not always conducive to preserving personal privacy, and some scenarios require updated protective measures.

USTelecom seeks to uphold the highest standards of consumer protection as a means of serving our members and consumers nationwide. Our advocacy promotes online safety, protects consumer privacy, and demonstrates a commitment to fighting cramming.

Participating in legislative reform and educating our members will allow us to ensure the benefits of broadband continue to outweigh any risks.