What Is the Industry Traceback Group?
USTelecom leads the Industry Traceback Group (ITG), a collaborative effort of companies across the wireline, wireless, VoIP and cable industries that actively trace and identify the source of illegal robocalls. The ITG coordinates with federal and state law enforcement agencies to identify non-cooperative providers so they can take enforcement action, as appropriate. The ITG operates under the Communications Act (Section 222(d) (2)) which permit telecommunications carriers to disclose and/or permit access to Customer Proprietary Network Information (CPNI) if suspected fraud, abuse, or unlawful use of services exist.
The mission of the ITG is to facilitate a neutral coordination platform for voice service providers to trace and identify the source of illegal robocalls to protect voice networks and consumers from fraudulent, abusive and/or unlawful robocalls.
How does traceback work?
Traceback is a cooperative effort by telecommunications providers that starts with a terminating service provider possessing evidence of suspicious traffic. Using a secured portal managed by USTelecom, the call is traced systematically back through various networks until it reaches non-responsive providers or the originator of the suspicious call is identified.