The USTelecom Industry Traceback Group (ITG)

What Is the Industry Traceback Group

USTelecom leads the Industry Traceback Group (ITG), a collaborative effort of companies from across the wireline, wireless, VoIP and cable industries that actively trace and identify the source of illegal robocalls. USTelecom Industry Traceback GroupThe ITG coordinates with voice service providers at all levels within the call path seeking to identify the source of and eliminate illegal robocall traffic. The ITG also coordinates with federal and state law enforcement agencies to identify non-cooperative providers so they can take enforcement action, as appropriate.

Government Support of the Industry Traceback Group

The ITG has received recognition at all levels of government, including the Federal Communications Commission (FCC), the Federal Trade Commission (FTC) and all 50 State Attorneys General.

  • Federal Trade Commission:

An FTC action against an illegal robocall specifically acknowledged the assistance of USTelecom in bringing to justice an individual responsible for generating millions of illegal robocalls and calls to phone numbers listed on the Do Not Call Registry, including calls using “spoofed” caller ID information.

  • Federal Communications Commission:

FCC Chairman Ajit Pai publicly acknowledged that “USTelecom has been particularly helpful in making sure that we can quickly trace scam robocalls to their originating source” and called USTelecom an “important ally in promoting broad industry participation in these traceback efforts.” In a letter commending the work of the ITG, the Chief of the FCC’s Enforcement Bureau stated that traceback information “has been invaluable in helping Enforcement Bureau staff identify patterns and common sources of harmful traffic” and that the ITG has been “instrumental” in helping the Commission achieve its top consumer protection goal – ending the twin abuses of illegal robocalls and illegal spoofed calls.

  • State Attorneys General:

On August 22, all 50 State Attorneys General and 12 national voice service providers announced their shared commitment to ending illegal robocalls, including a commitment to “allow for timely and comprehensive law enforcement efforts against illegal robocallers, dedicate sufficient resources to provide prompt and complete responses to traceback requests from law enforcement and from USTelecom’s Industry Traceback Group.”

USTelecom has been particularly helpful in making sure that we can quickly trace scam robocalls to their originating source FCC Chairman Ajit Pai


Active ITG Members include:

  • Alliance Group Services (AGS)
  • ANI Networks
  • AT&T
  • Bandwidth
  • Bell Canada
  • Brightlink
  • Business Telecom Services
  • CenturyLink
  • Charter
  • Cincinnati Bell
  • Comcast
  • Consolidated Communications
  • Cox Communications
  • Frontier
  • Google
  • HD Tandem
  • IDT Telecom
  • Impact Telecom
  • Inteliquent
  • O1 Communications
  • Peerless Network
  • Silver Star Communications
  • Sprint
  • T-Mobile
  • Verizon
  • West Telecom
  • Windstream
  • YMax

For more information on our fight to stop illegal robocalls, please visit our Robocalls Action Center.