The USTelecom Industry Traceback Group (ITG)

What Is the Industry Traceback Group?

USTelecom leads the Industry Traceback Group (ITG), a collaborative effort of companies across the wireline, wireless, VoIP and cable industries that actively trace and identify the source of illegal robocalls. USTelecom Industry Traceback GroupThe ITG coordinates with federal and state law enforcement agencies to identify non-cooperative providers so they can take enforcement action, as appropriate. The ITG operates under the Communications Act (Section 222(d) (2)) which permit telecommunications carriers to disclose and/or permit access to Customer Proprietary Network Information (CPNI) if suspected fraud, abuse, or unlawful use of services exist.

The mission of the ITG is to facilitate a neutral coordination platform for voice service providers to trace and identify the source of illegal robocalls to protect voice networks and consumers from fraudulent, abusive and/or unlawful robocalls.

Learn more about the Origins of the ITG.

How does traceback work?

Traceback is a cooperative effort by telecommunications providers that starts with a terminating service provider possessing evidence of suspicious traffic. Using a secured portal managed by USTelecom, the call is traced systematically back through various networks until it reaches non-responsive providers or the originator of the suspicious call is identified.

Who participates in the Industry Traceback Group?

ITG Steering Committee Members:

  • Alliance Group Services (AGS)
  • ANI Networks
  • AT&T
  • Bandwidth
  • Bell Canada
  • Brightlink
  • Business Telecom Services
  • CenturyLink
  • Charter
  • Cincinnati Bell
  • Consolidated Communications
  • Cox Communications
  • Frontier
  • Google
  • IDT Telecom
  • Inteliquent
  • O1 Communications
  • Peerless Network
  • Sprint
  • T-Mobile
  • Verizon
  • West Telecom
  • Windstream
  • YMax

ITG Affiliate Members:

  • HD Tandem
  • Impact Telecom
  • Silver Star Communications
  • Voxology

How can I become a member of the Industry Traceback Group?

If you are interested in becoming a member of the ITG, click here.

New Member Inquiry

What Government is Saying about USTelecom’s ITG


The chief of the FCC’s Enforcement Bureau said ITG was “invaluable” in helping identify patterns and common sources of harmful traffic and the group was “instrumental” in helping the FCC achieve its top consumer protection goal – ending the twin abuses of illegal robocalls and illegal spoofed calls.

USTelecom has been particularly helpful in making sure that we can quickly trace scam robocalls to their originating source, and is an important ally in promoting broad industry participation in these traceback efforts.”FCC Chairman Ajit Pai


An FTC action against an illegal robocall scam acknowledged USTelecom’s help in bringing to justice an individual responsible for generating millions of illegal and spoofed robocalls and calls to numbers listed on the Do Not Call Registry.

State Attorneys General:

In August, 51 State Attorneys General and 12 national voice service providers announced their shared commitment to ending illegal robocalls, including a commitment “for timely and comprehensive law enforcement efforts against illegal robocallers, dedicate sufficient resources to provide prompt and complete responses to traceback requests from law enforcement and from USTelecom’s Industry Traceback Group.”

Michigan Attorney General:

In November, Michigan Attorney General Dana Nessel announced a sweeping crackdown on illegal robocalls targeting the state’s residents by partnering with state and federal partners and 12 initiatives to stop illegal robocall scammers in Michigan.