Combatting Illegal Robocalls


Since USTelecom | The Broadband Association established the Industry Traceback Group (ITG) in 2015, the ITG has played a central and ever-growing role in the battle against illegal robocalls. Each day the ITG traces back dozens of illegal robocall campaigns to their source and seeks to stop them there. The campaigns targeted by the ITG range from burgeoning robocall scams seeking to prey on fears related to the COVID-19 pandemic to government and brand impersonations to telephony denial of service (TDoS) attacks on hospitals and public safety phone lines.

ITG tracebacks rely on the cooperation and collaboration of hundreds of domestic and foreign voice service providers, including the over forty ITG members that support the effort. The ITG also works in close partnership with government entities who rely on ITG referrals and data to bring those individuals and entities responsible for illegal robocalls to justice. The ITG was designated by the Federal Communications Commission (FCC) in July 2020 to fulfill the role of the official Congressionally-mandated traceback consortium.

ITG Explained