Action Center: Combatting Illegal Robocalls

Stopping Illegal Robocalls Where They Start

The USTelecom-led Industry Traceback Group (ITG) plays a central role in the battle against illegal robocalls. Every month over 400 carriers across the wireline, wireless, VoIP, and cable industries collaborate with law enforcement to trace, source, and ultimately, stop illegal robocalls . . . no matter where they originate.

Using a secure traceback portal, suspected illegal robocalls are traced systematically back through various networks until the ITG identifies the originator of the suspicious calls, where the calls entered the United States if internationally originated, and often the identity of the calling party.

Download the ITG Fact Sheet outlining ITG’s traceback efforts.

Safety on the Line: Resources to Protect Yourself from Illegal Robocalls

As industry innovators and government are joining forces, our civil and criminal enforcement apparatus is ramping up, and meaningful progress is being made against robocallers. View and share our materials below.  Learn more and download the resources here. 

There is an acute need for coordinated, targeted, and aggressive criminal enforcement against illegal robocallers.” Jonathan Spalter

USTelecom is Leading the Charge

Illegal and unwanted robocalls continue to harm and hassle people every day. Consumer fraud often originates with an illegal call, and robocalls regularly interrupt our daily lives. Robocalls and telemarketing calls are the number one source of consumer complaints at many state Attorneys General offices, as well as at both the Federal Communications Commission and the Federal Trade Commission.

Illegal robocalls are increasingly difficult to combat because mass-calling technology can make thousands (even millions) of calls and bad actors can rapidly change tactics to avoid detection. USTelecom is working with government and industry to advocate for aggressive civil and criminal enforcement and provide call-blocking tools to put consumers back in the driver’s seat.

State Attorneys General and voice service providers led by USTelecom are teaming up to combat this pervasive problem.

Anti-Robocall Principles

USTelecom on 24/7 ‘Newsy’ Network to Talk Illegal Robocalls

USTelecom President and CEO Jonathan Spalter joined Newsy on October 4, 2021 to share the latest in the effort to combat illegal robocalls. Spalter touted the work of the Industry Traceback Group – the FCC’s official robocall fighter – to traceback and shut down the flow of these calls.